Welcome to The Manor Practice
The Manor Practice is a general medical services GMS Training Practice. We are now a team of 8 doctors plus a GP Registrar and 2 Nurse Practitioners with supportive nursing and administration teams.
The whole team strongly believe in the traditional values of general practice - the continuity of care and the development of high quality services delivered close to home.
Our practice area covers an area from the edge of Lancing, Shoreham inc Shoreham Beach, Southwick, Fishersgate through to West Portslade.
Other updates and information
We are aware that some of our patients are starting to receive letters from the national vaccination booking system. The letter invites you to book an appointment at the Brighton Centre or a local pharmacy. Please don’t worry, our service is not affected. Patients have a choice where they receive their vaccination – at our service or at a larger vaccination centre like the Brighton Centre. Our team will contact you directly to arrange an appointment at our vaccination service.
Appointments for the larger vaccination centres and pharmacies are available through the national booking system set out in the letter – either online or by phone. Patients can either follow the details in the letter to book at one of those services, or wait for our booking team to make contact directly within the next two weeks to arrange an appointment at Northbourne Medical Centre.
Please be on your guard against fraudulent text and email messages as new scams are being sent to patients. People are receiving a text or email notification of their ‘vaccination appointment’ and are being asked to confirm it by clicking on a link. Please follow the advice below.
- The COVID-19 vaccination is ONLY available from the NHS and it is FREE – you will never be asked to pay for it or give your bank details.
- If you receive a call you believe to be fraudulent, hang up.
- If you receive a text or email that you believe to be fraudulent please delete it. Please be assured that if you don’t respond because you are worried and it is a genuine text or email, you will remain on the vaccination list and be contacted again
- If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Sussex Police online or by calling 101.
Harbour View Healthcare, Northbourne Medical Centre and The Manor Practice are uniting to form Adur Health Partnership
Our three well-established practices are merging to become one single primary healthcare provider: Adur Health Partnership. Our clinical computer systems were migrated mid December.
As a result of the merger, Online Services (Patient Access) have unfortunately been affected. It will be necessary to re-set online access for all existing patients to ensure you are connected to the new merged practice ‘Adur Health Partnership’. Please click on the Online Services Tab above for further information or to order a repeat prescription whilst you wait for your account to be reset.
Further details on the computer merge can be found on this patient information letter here: Adur Health Partnership - Patient Information Letter
ADUR HEALTH PARTNERSHIP - WINTER NEWSLETTER 2020
Please only submit an e-Consult if your issue is not of an urgent nature.
We are booking Flu Vaccinations - please contact the surgery
We are booking appointments for patients in the 50 - under 65 age group who are now eligible for flu vaccinations on the NHS.
***COVID-19 PRACTICE UPDATE***
PLEASE DO NOT ATTEND THE SURGERY if you have any of the following symptoms:
A continuous cough
Loss of taste or smell
Have recently returned from Denmark
or if you have been advised to isolate or quarantine
Door Entry system
To keep our staff and patients safe, we are now using a door intercom system at our surgery entrance. Patients who have been asked to attend the surgery - please press the buzzer on the left side of the door and wait for a member of staff to answer.
Repeat Prescriptions - please post through our letter box.
All other enquiries - please phone the surgery for assistance.
From 24th July ALL patients & visitors entering the building, must wear a face mask
Please do not attend the surgery unless you have spoken to a clinician and have a booked appointment
APPOINTMENTS - for the foreseeable future we have made changes to our Appointment System - please read the following:
You will now be offered a telephone call with a Clinician.
If your matter is routine, you will be offered a telephone consultation within the next 4 weeks.
Urgent phone triage appointments are still available and those patients needing treatment will of course be seen by a Clinician.
We are no longer offering online appointments.
If you are booked a face to face consultation please remember to wear a mask, and you must not attend the surgery if you have symptoms of COVID-19 (see above) - if you do, please contact us regarding your booked appointment.
Social Distancing within our premises - when attending for your appointment, once you have checked in with reception, we ask that you remain in the waiting area until called rather than waiting in corridors.
For other important updates & information relating to the practice during these unprecedented times - Please click on the Covid-19 Tab on the right of this screen.
CQC - Our Practice has recently been inspected and rated as good. Read our full report by clicking the link: https://www.cqc.org.uk/location/1-571602101
(Site updated 14/04/2021)