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 Welcome to The Manor Practice

The Manor Practice is a general medical services GMS Training Practice. We are now a  team of 8 doctors plus a GP Registrar and 2 Nurse Practitioners with supportive nursing and administration teams.


The whole team strongly believe in the traditional values of general practice - the continuity of care and the development of high quality services delivered close to home. 


Our practice area covers an area from the edge of Lancing, Shoreham inc Shoreham Beach, Southwick, Fishersgate through to West Portslade. 


Covid vaccination update 03/03/2021

We have vaccinated over 9000 patients to date across Shoreham and Southwick.

Current cohort to be invited

Cohort 6 - Any patients aged 16-64 years with underlying health conditions which put them at higher risk.  The vast majority of patients have waited for their call in for vaccination which has helped us work speedily through the cohorts.    A few of your queries have arisen that we would like to answer:

  • Carers in the current vaccine group are “those who are eligible for a carer’s allowance, or those who are the sole or primary carer of an elderly or disabled person who is at increased risk of COVID-19 mortality and therefore clinically vulnerable”
  • Teachers, police etc.  The government confirmed last week that the only jobs entitled to priority vaccination are health and social care professions.

We do ask you not to call the Practice with similar queries as this does block our phone lines for sick patients.  If you are in cohort 6 we will be contacting you. Further frequently asked questions can be found here: https://www.sussexhealthandcare.uk/keepsussexsafe/sussex-covid-19-vaccination-programme/faqs-about-the-covid-19-vaccine/

Patients aged over 65-69

If you are aged over 65 you should be receiving a letter inviting you to book an appointment at the Brighton Centre however, if you wish to have your vaccination at our clinic rather than going to the Brighton Centre please email northbourne.medical@nhs.net and put “Covid vaccine” in the subject line.  Please state the patient’s name, date of birth, and a working mobile number, and we will add you to our text booking facility once we have offered the vaccine to all patients in cohort 6

If patients over 65 do not have access to the internet so will not see these updates, please be assured that we have processes in place to ensure no-one gets missed.

How will you be invited?

If we have your current mobile number on your records you will receive a text message from Adur Health Partnership.  You can click on a link where you will be able to choose a suitable time for your appointment. The text message will look like the photo below.

If you do receive a text message like this we urge you to book and appointment using this link.  This is not a scam.  If you have decided that you do not want the vaccination please click on the link and click the decline option. 

If you don’t have a mobile phone or the current number on our system is incorrect we will be calling you.   

Next clinics

Our next clinics are this Saturday 6th March and Saturday 13th March, at the time of writing there are still 552 appointments available, so if you have received a text please do book in.  Again please do avoid calling the surgery.

Remember after your first vaccine you are still at risk or a risk to others, please continue to wear your mask and adhere to social distancing rules.  We are still currently in a national lockdown.  Many thanks Adur Health Partnership.

AHP SMS Image

covid

Other updates and information

We are aware that some of our patients are starting to receive letters from the national vaccination booking system.  The letter invites you to book an appointment at the Brighton Centre or a local pharmacy.  Please don’t worry, our service is not affected.  Patients have a choice where they receive their vaccination – at our service or at a larger vaccination centre like the Brighton Centre.  Our team will contact you directly to arrange an appointment at our vaccination service.

Appointments for the larger vaccination centres and pharmacies are available through the national booking system set out in the letter – either online or by phone.  Patients can either follow the details in the letter to book at one of those services, or wait for our booking team to make contact directly within the next two weeks to arrange an appointment at Northbourne Medical Centre.

Please be on your guard against fraudulent text and email messages as new scams are being sent to patients.  People are receiving a text or email notification of their ‘vaccination appointment’ and are being asked to confirm it by clicking on a link.  Please follow the advice below.

  • The COVID-19 vaccination is ONLY available from the NHS and it is FREE – you will never be asked to pay for it or give your bank details.
  • If you receive a call you believe to be fraudulent, hang up.
  • If you receive a text or email that you believe to be fraudulent please delete it. Please be assured that if you don’t respond because you are worried and it is a genuine text or email, you will remain on the vaccination list and be contacted again
  • If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Sussex Police online or by calling 101.


Harbour View Healthcare, Northbourne Medical Centre and The Manor Practice are uniting to form Adur Health Partnership

Our three well-established practices are merging to become one single primary healthcare provider: Adur Health Partnership.  Our clinical computer systems were migrated mid December.

As a result of the merger, Online Services (Patient Access) have unfortunately been affected.  It will be necessary to re-set online access for all existing patients to ensure you are connected to the new merged practice ‘Adur Health Partnership’. Please click on the Online Services Tab above for further information or to order a repeat prescription whilst you wait for your account to be reset.

Further details on the computer merge can be found on this patient information letter here: Adur Health Partnership - Patient Information Letter

ADUR HEALTH PARTNERSHIP - WINTER NEWSLETTER 2020

Adur Health Partnership - Winter 2020

Please only submit an e-Consult if your issue is not of an urgent nature.

contact your doctors online and get a response by the end of the next working day

We are booking Flu Vaccinations - please contact the surgery

We are booking appointments for patients in the 50 - under 65 age group who are now eligible for flu vaccinations on the NHS.

Flu Jab Notice       Stay Well This Winter       Flu Jab Criteria

 

***COVID-19 PRACTICE UPDATE***

                      NHS App                               GOV handwash                       

PLEASE DO NOT ATTEND THE SURGERY if you have any of the following symptoms:

A continuous cough

Temperature

Loss of taste or smell 

Diarrhoea

Have recently returned from Denmark

or if you have been advised to isolate or quarantine

Door Entry system

To keep our staff and patients safe, we are now using a door intercom system at our surgery entrance.  Patients who have been asked to attend the surgery - please press the buzzer on the left side of the door and wait for a member of staff to answer.

Repeat Prescriptions - please post through our letter box.

All other enquiries - please phone the surgery for assistance.

From 24th July ALL patients & visitors entering the building, must wear a face mask Mask

Please do not attend the surgery unless you have spoken to a clinician and have a booked appointment 

APPOINTMENTS - for the foreseeable future we have made changes to our Appointment System - please read the following:

  • You will now be offered a telephone call with a Clinician. 

  • If your matter is routine, you will be offered a telephone consultation within the next 4 weeks. 

  • Urgent phone triage appointments are still available and those patients needing treatment will of course be seen by a Clinician.

  • We are no longer offering online appointments.

  • If you are booked a face to face consultation please remember to wear a mask, and you must not attend the surgery if you have symptoms of COVID-19 (see above) - if you do, please contact us regarding your booked appointment. 

  • Social Distancing within our premises - when attending for your appointment, once you have checked in with reception, we ask that you remain in the waiting area until called rather than waiting in corridors.

For other important updates & information relating to the practice during these unprecedented times - Please click on the Covid-19 Tab on the right of this screen.

Staying Alert                                                     Thank you NHS

 

CQC - Our Practice has recently been inspected and rated as good.  Read our full report by clicking the link:  https://www.cqc.org.uk/location/1-571602101

CQC

 

(Site updated 05/03/2021)
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